I don't know if I'm allowed to post a 'negative' thread, so somebody let me know if I go too far. I will not list the name of the online company which scammed me. Can I list the name of them? It starts with as "S" and ends with the letters "hipstore.com".
Anyway, I purchased a boat item online from what I thought was a popular online store 2 months ago. They quickly billed my credit card, but never confirmed the transaction with an email. They never responded to my four email inquiries. Also, the "inquiry box" on their website to contact them does not work. They do not answer phone calls.
I "googled" them by searching their name followed by the word "S&*%s" and found a common theme; they bill people for items but don't deliver the items. I went to the Better Business Bureau website and found that this online store is not accredited by the BBB and, in fact, the BBB gives them an "Unsatisfactory" rating for several faults, including the thing they did to me, as well as poor efforts to resolve complaints, selling faulty/broken items, etc.
I got scammed by their very legitimate-looking website. Hopefully, my credit card company will take care of it.
I apologize if this is considered to be a smear tactic. I consider it a public service announcement.
Here's what the BBB says about them:
Upstate New York: BBB Reliability Report
Here's a post/comment on the company's very own website. They didn't even remove it.
ShipStore.com Blog: Mayor's Cup 2006