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What have you got to say about the topic of: "windlass update YEA ME.". Here's how is started: "Just cant say enough about the customer service i recived today from Lewmar,I called 1st "
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06-01-2007, 08:20 PM
| #1 | ||
| Unregistered
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 Just cant say enough about the customer service i recived today from Lewmar,I called 1st thing this am and was told to leave a message,so i did and got a call about 30min later and the guy was nice as pie told me no problem bring the unit in and he would give me a new one,WoW right, He did me one better. I said, Well since your going to do that,Do ya think I could pay the differance and get the free fall modal? No proplem he hooked me up with a new PRO_FISH 700 freefall.Cool as that,Thank you lewmar.Glad to have your product. P.S.Nice that they are in guilford 10min away from me.  | ||
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06-01-2007, 08:26 PM
| #2 | ||
  Join Date: Jul 2006 Location: Clinton, CT
Posts: 2,802
| Always good to hear about great customer service.
__________________ Smoke free 8+ Months!  | ||
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06-01-2007, 08:57 PM
| #3 | ||
| NBS Member Join Date: Jun 2006
Posts: 1,404
| way 2 go ... nice to see good customer service. are those manufactured right there in Guilford? | ||
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06-01-2007, 09:44 PM
| #4 | ||
 Join Date: Jun 2006 Location: Exeter, Rhode Island
Posts: 3,637
| Sweet dude! Good to hear Lewmar holds up their end! 
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06-02-2007, 05:35 AM
| #5 | ||
| Join Date: Oct 2006 Location: Madison Ct
Posts: 2,145
| Nice ! I guess there still are good customer relations around . Not many but some .  | ||
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06-02-2007, 08:02 AM
| #6 | ||
| Join Date: Jul 2006 Location: Clinton, CT
Posts: 2,802
| I use a two stroke windlass "heave and wease"
__________________ Smoke free 8+ Months! | ||
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06-02-2007, 09:15 AM
| #7 | ||
| NBS Member  Join Date: Jun 2006 Location: Westbrook CT
Posts: 1,318
| Nice! I did not know they are in Guilford. It would be amazing if they were actually made there and not overseas in a sweat shop. | ||
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